Frequently Asked Questions

How can I make returns or exchanges?

Articles are accepted for credit or exchange in the country where they were originally purchased, if returned in saleable condition within 30 days and accompanied by a sales receipt. Some exclusions may apply. A refund will be made to the purchaser upon request if payment has been received. The refund to the purchaser will be in the form of the original tender. Gift recipients are entitled to a non-refundable merchandise credit. To return or exchange your gift selection, you may either bring your item or send your item to the Tiffany store nearest you. For a list of our store locations click here.

If you have any questions, please contact Customer Service at 800 843 3269.