Frequently Asked Questions

What if I need extra help or advice about my purchase?



If you need any assistance with engagement rings, you may request to speak with one of our diamond experts or set up an in-store diamond consultation via As a complimentary service, a Tiffany representative will contact you to answer any questions that you may have or schedule an appointment for an in-store consultation. To schedule a diamond consultation, please click here.


For any other items, please call 800 843 3269 or e-mail